COVID-19: UPDATE & FAQS

Latest update 31/10/20

Important update regarding new restrictions. Perfect Shutters wish to assure all customers that our business is operating as normal.

Home Visits are still available with full COVID-19 Safety Measures in place.

Keeping you safe in home

  • Our advisors will adhere to a COVID-19 duty of care practice when visiting your home
  • If you are have COVID-19 symptoms your appointment can be easily rescheduled if required.
  • Your advisor will observe strict social distancing measures throughout your appointment.
  • All of our advisors have safety clothing such as masks and overshoes and will disinfectant any surfaces they come into contact with.

Keeping you safe in our showrooms

All of our showrooms are now closed and will reopen in line with government guidance. For more information on when our showrooms will reopen, keep visiting this page.

Existing Customer Orders

  • Customers who have placed orders for shutters that are presently in production or pending delivery, rest assured that our factory is 100% operational with producing and shipping your order in the usual 10-12 weeks.
  • Please note that our current UK situation may cause a slight delay with your final shutter delivery and installation and we will endeavour to fit your shutters as quickly as possible, and our colleagues will adhere to all necessary health and safety measures.

New Customer Orders

  • Until we are officially informed otherwise, we will continue to book home appointments and surveys and operating our business as normal. Your advisor will adhere to a COVID-19 duty of care practice, observe strict social distancing measures throughout your appointment and wear protective clothing.
  • We can also provide design advice and pricing examples via WhatsApp, Facebook Messenger, Email and phone. You can also download or request a printed version of our brochure or view our full range online.
Customer Support Available 9.30 am to 5.00 pm, Monday to Friday, excluding Bank-Holidays
Reschedule Appointment
Telephone 0151 525 0050

Shutter Advice and Pricing
WhatsApp, Facebook Messenger

FAQs about our in-home services

We hope the following FAQs provide you with the comfort that we are doing our utmost to protect our customers and colleagues.

All of our showrooms are now closed and will reopen in line with government guidance. For more information on when our showrooms will reopen, keep visiting this page.

Our business is still operating as normal, and we are still taking bookings for Home Design Visits and fitting shutters. All our staff are adhering to a COVID-19 duty of care practice and observing strict social distancing measures.

All Perfect Shutters staff visiting homes will adhere to COVID 19 safe practices, wearing masks and overshoes upon entering and leaving your home.

We respect and apologise for any delays that you may experience as a result of these unprecedented times. Any delays will be as a result of stringent COVID 19 Safety Practices enforced by both the Seaport Governance and Customs to safeguard everyone. In the meantime, Perfect Shutters will endeavour to fit your shutters as quickly as possible and we appreciate your patience.

Please call our customer support team on 0151 525 0050 to discuss your appointment.

We are still carrying out shutter installations for our customers. To ensure we safeguard our colleagues will adhere to safety and protective measures in line with the latest government advice.

Our preference would be for the fitters to be left in the room whilst they fit your new shutters, if you feel comfortable with that.

Yes, Perfect Shutters aim to give you the support you need. We ask that you please bear with us during these challenging times as we will do our very best to provide you with exceptional standards of service.