Perfect Shutters are able to provide a 3-year warranty on all S-CRAFT shutters and guarantee our fitters’ workmanship for 10 years
All Perfect Shutters carry a 3-year product guarantee and a 10 year installation warranty covering any defective workmanship carried out during fitting.
S-CRAFT window shutters are manufactured utilising a combination of state of the art manufacturing with hand-crafted finishing.
The woods utilised in our hardwood plantation shutters, for example, are stored for 6 months to allow the wood to settle before being kiln dried twice in computer controlled conditions to reduce the risk of warping and twisting. We also assemble our window shutters prior to shipping to ensure that all the components fit together perfectly.
Once photographed these are then disassembled and packed into custom made packaging to ensure your plantation shutters arrive in perfect condition. When shipping by airfreight we double-pack the window shutters for additional safety and security.
Perfect Shutters Limited warrant that the S-Craft plantation shutters we supply and fit will be defect-free in materials or workmanship for as long as the original purchaser owns the shutters, subject to the details below, provided that such products were properly installed by us; and such products were made or assembled exclusively from original materials and components. Any resale or other transfer of the product and/or materials voids this warranty unless our warranty transfer option has been taken up. We cannot warrant product installed in commercial or rental property Hotels Bars restaurants and the like
This warranty is exclusive and in lieu of all other obligations, liabilities or warranties. In no event shall Perfect Shutters Limited be liable for incidental or consequential damages, or for any expense associated with such damages. Repair or remakes of defective products is the sole remedy under this warranty and in no event shall Perfect Shutters Limited or its officers be liable for costs to remove and/or reinstall the product. Repairs will be made only with like or similar parts. This warranty does may not include shipping charges or the cost of labour involved for measuring and installation, this is at the discretion Perfect Shutters Limited.
Double glazing panels which “blow” may require the removal and reinstallation of the shutter, if this is the case it is chargeable and failure to get Perfect Shutters Limited to execute this will void warranty.
This warranty does not cover any condition of or damage to the shutter or window, from unauthorised repairs, accidents, alterations, misuse, abuse, act of God, motorised devices, wear and tear or failure to follow our instructions with respect to measurement, installations, cleaning or maintenance. Improper, inappropriate or unauthorised replacement parts, repairs or maintenance voids this warranty. This warranty excludes all liability for removal of the shutter and reinstallation in the same or another window, or damage to the window frame, glass or any other portion of the window.
Due to manufacturing, natural variations in colour, grain and texture in these products, Perfect Shutters Limited or its officers is not able to guarantee exact matches to samples, nor are they able to guarantee exact matches on subsequent orders. Returns cannot be authorised due to these normal variations.
All other warranties, both express and implied, are expressly disclaimed. This warranty excludes all liability for consequential or incidental damages for any cause whatsoever.
Hardware defect – up to 3 years
Stainless Steel Hardware – up to 3 years
On our MDF products for up to 3 years, and colour fastness Hardware (hinges) up to 3 years.
On our Waterproof products for up to 3 years, and colour fastness Stainless parts for up to 3 years.
On our painted product up to 3 years (this limited by current paint technology).
A custom colour may not end up being an exact duplicate. This is due to a number of variables such as the species of timber the paint is being applied to, the number of coats applied, the degree of sanding and surface preparation or the temperature and humidity at application and drying.
The workmanship in the installation is warranted for 10 years, save defects in the fabric surrounding the shutter renders the installation unstable or defective. E.g. window reveal failing, plasterboard becoming fragile or damp.
Transfer of Warranty:
Should you sell the property and wish to transfer the warranty telephone 0151 724 1100 or contact us online: www.perfectshutters.co.uk and we will conduct a survey to ascertain the condition and subject to our approval we will transfer the warranty.